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Courses/Leadership/Emotional Intelligence

Being Assertive with Emotional Intelligence

Empower Yourself by Mastering Assertiveness

Created byRobin Hills
4.6
(225 reviews)
BeginnerUpdated Apr 14, 2024
Being Assertive with Emotional Intelligence

What You'll Learn

check_circleIdentify methods and techniques to express assertive behaviour effectively.
check_circleRecognise the implications of passive, aggressive and assertive behaviour, and passive-aggressive behaviour.
check_circleDiscover methods and techniques to improve your level of assertiveness.
check_circleOutline ways to be assertive effectively.
check_circleDetermine how you can say "No" without feeling guilty.

About This Course

Are you tired of holding back in conversations?

Are you fed up with people taking advantage of you?

Perhaps you find it difficult to remain composed when someone frustrates you.

If you don’t speak up for yourself, refuse to make decisions, or let others dictate your actions, people start to view you as a bit of a pushover, or someone who lacks confidence; neither of these is advantageous, especially in the workplace.

Often, it’s easier for you to swallow your feelings, shout at someone, or give them the silent treatment.  But assertiveness is a much better strategy.

We’ve all had moments when we’ve failed to speak up for ourselves and said “yes” when we wanted to say no.

No matter how confident you are, most of us wonder if perhaps we couldn’t be just a bit more assertive in certain situations.

Luckily, assertiveness is a learned ability.  It’s learned through practice.

Whatever your reasons for wanting to become more assertive, in this course you can explore basic skills and strategies to improve your assertiveness and develop your emotional intelligence.

Your Instructor

Robin Hills
Robin Hills

Emotional Intelligence Coach, Trainer and Facilitator

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star2,390 reviews

Hi. I'm Robin Hills , Doctor of Advanced Studies - Psychology ( honors causa ). It is my intention to provide you with the best on-line courses based around emotional intelligence in business.  I am not teaching any other types of course as I am a specialist in emotional intelligence, and it is the focus of my business. I am an emotional intelligence coach, trainer and facilitator with over 40 years' business and commercial experience. My work takes me into small start-ups through to large corporate multi-nationals and into the Public Sector with financial institutions, government departments and health departments, as well as charities. I’m a registered practitioner with the British Psychological Society and sit on the NW committee of the Association for Business Psychology. My articles and papers on resilience have been published in international books and journals. My company is Ei4Change (Emotional Intelligence 4 Change). We are recognised nationally and internationally as specialists with expertise in training, personal development and coaching focusing on emotional intelligence, positive psychology and neuroscience in the workplace. Our emotional intelligence programmes by the Institute of Leadership and Management. I deliver workshops at global emotional intelligence and neuroscience conferences. These have been held at Harvard University, at University of Manchester, in Cape Town, the Middle East and India. I am the author of - The Authority Guide to Emotional Resilience (published May 2016)- The Authority Guide to Behaviour in Business - 2nd Edition (published January 2025). Both are available on Amazon.  Teaching emotional intelligence skills is a challenge at the best of times so these courses require you to take some ACTION and put into practice what you have learnt. I am here to support and guide you. I hope you enjoy working to develop your resilience and your emotional intelligence and I look forward to working with you.

Credit Information

What Students Are Saying

4.6
Student's Choice
225 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.