Are you tired of holding back in conversations?

Are you fed up with people taking advantage of you?

Perhaps you find it difficult to remain composed when someone frustrates you.

If you don’t speak up for yourself, refuse to make decisions, or let others dictate your actions, people start to view you as a bit of a pushover, or someone who lacks confidence; neither of these is advantageous, especially in the workplace.

Often, it’s easier for you to swallow your feelings, shout at someone, or give them the silent treatment.  But assertiveness is a much better strategy.

We’ve all had moments when we’ve failed to speak up for ourselves and said “yes” when we wanted to say no.

No matter how confident you are, most of us wonder if perhaps we couldn’t be just a bit more assertive in certain situations.

Luckily, assertiveness is a learned ability.  It’s learned through practice.

Whatever your reasons for wanting to become more assertive, in this course you can explore basic skills and strategies to improve your assertiveness and develop your emotional intelligence.